OUR REFUND POLICY
In the event that you are not totally satisfied with your online purchase,
the goods are faulty, were wrongly described or different from the
sample shown, you are able to return them to us and choose between a
refund by way of original payment, exchange for another item (incurs an
additional freight charge) or online gift voucher.In
this instance, please contact us with 7 days of receipt of your order
and quote your original invoice number.
Goods must be returned in “as
new” condition, along with a copy of your tax invoice in the original
packaging within 14 days of receipt. The item/s cannot have been worn
or used in any way. We reserve the right to not accept the items for
refund if they have been worn or damaged in any way.
PLEASE RETURN GOODS TO:
PO BOX 977
ROMA QLD 4455
All prices on Shoezamm website are in Australian Dollars ($AUD) only and include GST.
uses Australia Post for the delivery of all orders. Orders will be
dispatched promptly once payment has been processed and received. It is
our objective to have all orders dispatched within the same working day
of order provided we receive your order by 11am and the products are in
Delivery is free within Australia. However we
reserve the right to charge postage for extremely heavy parcels
delivered within Australia. We will contact you immediately should an
additional postage charge be required.
We are unable to process International orders.